FREDERICKSBURG, Va.—Dillard Alarm Company grew 33 percent in 2015, according to president and CEO Troy Dillard, who linked the growth to service and upgrades on accounts from an acquisition.
The company’s acquisition of Rappahannock Security Service’s accounts “doubled our monitoring agreements overnight, for a small company that was a nice leap for us to grow,” Dillard told Security Systems News. Dillard Alarm gained 700 accounts with the deal. The company now has 1,500 monitored accounts.
Dillard said the company could acquire “at least every other year. So, I think our goal—since we didn’t do one in 2015—would be to try to do another acquisition in 2016.”
In addition to repairs and upgrades—such as 2G radio conversions—on the newly acquired accounts, Dillard did more custom commercial work in 2015.
In addition to upgrading 2G radios was common among the acquired accounts, he said.
Dillard Alarm continues to uses Blue Ridge Security to monitor the acquired accounts—the same central that was monitoring for Rappahannock. AlarmWatch monitors the rest of Dillard Alarm’s accounts.
Looking toward next year, Dillard said, “A huge part of our growth in 2016 will be reaching out to our existing customers and seeing what we can do for them.”
Dillard Alarm, established in 1976, is a second-generation family-owned business. It has six employees.Topic: Residential Tags: Dillard Alarm Company, Troy Dillard