ROCKLIN, Calif.—Systems integrator Surveillance Systems Inc. is exceeding revenue goals it set three years ago, now SSI president Todd Flowers says his focus is “to become the largest gaming integrator in the country.”
In 2012 Flowers told SSN he expected to hit $21 million in revenue by 2017. However, Flowers expects to surpass that goal this year.
“SSI has had phenomenal growth, and we’re on track to hit $25 million this year,” he said.
SSI, which moved into a new 18,000-square-foot building this year, also created Allegiant Giving, a non-profit group that raises awareness and funds for disabled veterans. Click here to see story.
In 2012, SSI was primarily a West Coast business, but today it is national, with offices in New York and Chicago. This year it won contracts with Yellow Brick Road Casino in New York, Gulfstream Park in Florida, Viejas Casino in California, and three resorts owned by Nevada-based Affinity Gaming.
The company has added eight new salespeople to its staff in 2015.
Flowers believes SSI’s customer service and delivery model are unique. “I believe we are the only gaming company that has inside- and outside sales and technical support matched up by region,” he said.
This structure enables SSI to resolve problems and deliver product quickly, he said.
“We see ourselves as an extension of the [casino] surveillance personnel. We want to make life easier for them—to provide the best possible customer experience,” Flowers said.Topic: Commercial and Systems Integrators Tags: Surveillance Systems Inc., SSI, Todd Flowers, gaming, casino, Allegiant Giving