Company Background:

Unlimited Technology is a fast-growing managed service, cyber, physical security, and technology solution provider with offices throughout the eastern US. We are a dedicated company delivering cutting edge technology solutions to meet our customers’ needs. We offer controlled and monitored access solutions, scale-able cyber security analysis and support, critical life safety systems as well as managed desktop and network security services and low voltage solutions. Our device-agnostic Exero platform provides real-time full-network monitoring, protection and incident response. We secure and provide technology solutions to facilities and networks of the world’s leading brands and critical infrastructure.

We are a dynamic company with a work-hard, play-hard attitude that offers competitive compensation and benefits and opportunities to learn and work with ground-breaking technology and premier clients. Our team has a wide range of talent and experience and are recognized leaders in the physical and IT security, cyber, and managed services industries.

Job Description:

Unlimited Technology Inc. (UTI) is a leading provider of Security solutions and services firm with expert Electrical Engineers, Software Engineers, IT Engineers, Technicians and Project Managers. With its comprehensive know-how and specific sector knowledge UTI offers solutions and services from a single source – from Professional services to systems integration to software development and management of IT infrastructures.

The Customer Service Coordinator is responsible for all administrative functions related to the process of a service customer from entry of service ticket into accounting system through resolution and close out Service tickets. This position will have general administrative support to the Service Manager.

Duties and Responsibilities:
  • Maintain a professional attitude and appearance at all times.
  • Install Access Control and CCTV systems according to engineered drawings.
  • Must possess programming skills associated with the UTI product line.
  • Program, terminate and commission a wide range of Access Control products and platforms.
  • Must be willing to travel to Unlimited Technology offices in the area up to 15% of the time, sometimes on short notice.
  • Must be able to identify and resolve issues with CCTV and access control equipment
  • Must be able to identify and recommend solutions on issues that have a negative impact on job productivity.
  • Thoroughly complete all necessary paperwork and data relating to service tickets.
  • Maintain a safe, clean working environment at all times.
  • Communicate all activity to the job Project Manager or Field Supervisor in a timely manner.
  • Must be willing to assist Level I technicians.
  • Maintain the condition and cleanliness of any company provided vehicle.
  • Maintain a safe driving record and report any incidents or near misses to management immediately.
  • Attend any product or safety training that is required.
Experience & Knowledge:

· High School Diploma or Associates Degree in Finance and/or Accounting

· At least 1-2 years experience in administrative support

· Proficient in the use of a computer, word and excel knowledge required

· Excellent negotiation and communication skills (verbal and written) and the ability to work well and interact with internal/external suppliers and customers.

· Strong work ethic and teamwork; “can do” attitude and desire to provide best service. Strong interpersonal and communicative skills

· Must be a self starter and quick learner

· Self-organized, and able to work with minimum supervision

Location:
Chester Springs, PA
Job Type:
Full-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
Unlimited Technology is an Equal Opportunity Employer:

We offer a competitive base salary, use of company vehicle and tools, travel compensation, and outstanding benefits like: Health, Dental & Vision insurance with a Company funded HSA, Company-paid life and disability insurance, matched 401(k), and generous vacation time to employees who do great work.